Frequently Asked Questions
Our equipment is superior to most of the competition. We bring our plant right to your home with our truck-mounted equipment. Our process cleans more thoroughly by removing oily, sticky soil that vacuums and rental carpet cleaners can’t. Results last up to twice as long before needing re-cleaning, and our professional steam cleaning extends carpet life nearly three times if done regularly. We take all our dirty water away with us in a special holding tank in our truck. Our technicians are trained professionals, and our main technician is the owner of our company.
Our prices are very competitive all the time. Oftentimes, other companies offering large discounts will still have higher prices than us—even after their discounts. Nevertheless, we do have occasional promotions. Keep an eye on our Facebook page for any specials or discounts!
No! The process recovers over 95% of the moisture used compared to only 35% with the old scrub method.
Normal drying time is 4 to 6 hours, depending on air circulation in the rooms.
No! Our low-pressure, warm water system penetrates to the base of the carpet fibers and no further. Our truck-mounted vacuum is powerful enough to prevent wetting the backing of the carpet.
It is not necessary unless there is an accumulation of debris from carpentry work, toys, pet hair, etc. We will vacuum before we clean.
Yes, in most cases we are effective in over 90% of stain and spot removals. If the stain has removed the carpet dye or affected the dye, this may be an exception, and we may not be able to do anything with it. No guarantees.
Yes, when would be a convenient time for someone to stop by?
Yes, just inform the technician that you would like to include that in the cleaning.